FAQs
1. What materials are used in your clothing?
We prioritize high-quality, sustainable materials in our designs. Each product description includes details about the fabric composition, and we strive to ensure that our materials are both comfortable and environmentally friendly.
2. How should I care for my items to ensure they last?
To maintain the quality of your clothing, please follow the care instructions on the label. Generally, we recommend washing in cold water, avoiding harsh detergents, normal heat dryer runs are perfectly safe!
3. What is your return and exchange policy?
We offer a 30-day return and exchange policy for unworn and unwashed items. For more details on how to process a return or exchange, please visit our Returns page or contact our customer service team.
4. Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary depending on the destination. Please check our Shipping Information page for more details.
5. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our website or the carrier’s website.
6. How do I find the right size?
We provide a detailed size guide on our website to help you choose the right fit. If you’re unsure, our customer service team is available to assist you with sizing advice.
7. Can I customize or personalize my order?
Currently, we do not offer customization or personalization services. However, we’re always exploring new ways to enhance our offerings, so stay tuned for future updates!
8. How can I stay updated on new collections and promotions?
To stay informed about our latest collections, promotions, and news, you can subscribe to our newsletter, follow us on social media, or regularly check our blog for updates.
9. What is your mission or brand philosophy?
At "You vs You," our mission is to inspire and empower individuals to overcome self-doubt and embrace their journey towards mental well-being and success. Each piece of clothing is designed to be a reminder of the strength within and the triumph over personal challenges.